IE Offers a Full Spectrum of Support Services...

Guaranteed Non-Obsolescence Program

Worldwide Service & Maintenance

System Configuration Management

On-Site Application Programming

Depot Repair

Technology Insertion Program

Remote System Troubleshooting

On-line, Voice, or Video Conferencing

Documentation & Revision Control

On-Site Training

TRAINING, MAINTENANCE, REPAIR & UPGRADES

Our commitment to quality does not end once the test system is shipped. The focus simply shifts from delivery to support. Certified Training Specialists work with your engineering and manufacturing staff to assure a smooth transition into your production lines. IE’s staff is as dedicated to service innovation as we are to technical advances. Once you purchase an IE test system, you have a test engineering department available to you 24 hours a day.

IE worldwide support centers are staffed with highly skilled, multi-lingual test support specialists who are always available to troubleshoot and address your concerns — over the phone, online, or via our video conferencing centers. After the initial warranty on IE hardware and software, many service contract options are available and can be tailored to meet your test needs.


Today, IE is still supporting test systems that we installed in 1970. The IE Technology Insertion Program provides our customers with a monitored instrument upgrade path for the life of the system. Our dedication to creating long-term relationships with our customers is demonstrated by our pledge to never allow any of our systems to become obsolete. We supply unparalleled expertise, a proven track record, and unwavering commitment with every test solution and test system we deliver.

Since 1969, IE has designed, delivered and maintained test systems the world over.